The process
You book.
We move.
Booking a delivery with 5280 takes a minute. Here’s the whole thing, start to finish.
- 01
Request
Tell us where the item is, where it needs to go, and when it needs to arrive. Online in five steps.
- 02
Dispatch
We match the delivery with the appropriate courier and vehicle (car, cargo van, Sprinter, or box truck) and confirm your pickup window.
- 03
Deliver
Follow the delivery through its status chain and receive confirmation when it reaches its destination.
Booking, in practice
The fastest path is the online quote flow: route, load, timing, vehicle, contact. Five steps, about a minute. A dispatcher reviews every request, confirms the price and pickup window, and dispatches the right vehicle. Prefer to write it out? Send the details through the contact page. Same process, same dispatcher.
For recurring work, you only book once. See dedicated routes.
Common questions
Before you
book.
How do I book a delivery?
Use the online quote flow (route, load, timing, vehicle, contact, in five quick steps) or contact dispatch. Every request is reviewed by a dispatcher who confirms pricing and a pickup window before anything moves. No account is required for one-off deliveries.
How is pricing determined?
Pricing follows the route, the load, the timing, and the vehicle class the job needs. You get the price from dispatch before you commit, with no surprise line items after the fact. Business accounts receive account pricing, and recurring routes are priced at the route level rather than per trip.
Do I need an account to use 5280 Delivery?
No. Anyone can book a single delivery through the quote flow. Accounts exist for businesses that deliver regularly. They add priority dispatch, consolidated billing, and route-level pricing, but they’re never a requirement for getting something moved.
What can I send with 5280 Delivery?
Documents, packages, parts, equipment, inventory, and palletized freight. If it fits in a car, van, or box truck, it’s in scope. A few things need a conversation first: materials with regulatory handling requirements, and anything hazardous. Tell dispatch exactly what’s moving and you’ll get a straight answer.
What if I don’t know which vehicle my delivery needs?
Pick “Not Sure” in the quote flow. Describe the load (rough size, weight, and whether it’s palletized) and dispatch matches it to the right vehicle class. You’re never charged for truck space a van job doesn’t need.
Can you deliver where there’s no loading dock or forklift?
Yes. That’s what the liftgate box truck is for. It lowers heavy freight to ground level at storefronts, offices, jobsites, and anywhere else without dock infrastructure. Just tell us what’s waiting at the destination when you book.
Start a delivery
READY TO
MOVE IT?
Tell us what needs to go and where it needs to be.